Apologies for skipping the third day. This kept me very busy yesterday. Although the Galaxy Fold remained a constant companion.
Before asking (or after asking on Twitter without having read past the title), it hasn’t been broken yet. It has actually been quite robust, all things considered. But here’s the official line from Samsung on that,
A limited number of initial Galaxy Fold samples were provided to the media for review. We have received some reports about the main screen in the samples provided. We will thoroughly inspect these units in person to determine the cause of the problem.
Furthermore, some reviewers reported removing the top layer of the screen causing damage to the screen. The Galaxy Fold main screen features a top protective layer, which is part of the screen structure designed to protect the screen from inadvertent scratches. Removing the protective layer or adding stickers to the main screen can cause damage. We will ensure that this information is clearly delivered to our clients.
I’ll repeat what I said the other day: breakages and lemons are known to happen with pre-production units. I’ve been through it with the device on various occasions during my many years of doing this. That said, between the amount of time it took Samsung to allow reviewers to engage with the device and the percentage of issues we’ve seen from the limited sample size, the results so far are cause for concern.
The problem with the second bit is that the protective layer looks A LOT like as the temporary covers the company phones being shipped which is a problem. I understand why some people tried to remove it. That is a problem.
At this point in my life with the phone, I’m still impressed by the engineering prowess with this technology, but in many ways it still feels like a first-generation product. It’s big, it’s expensive, and the software needs tweaking to create a seamless (so to speak) cross-screen experience.
That said, there are enough good and legacy things that Samsung has built into the phone to make it an otherwise solid experience. If you end up biting the bullet and buying a Fold, you’ll see that many aspects of it are a solid workhorse and a good device, despite some of the idiosyncrasies here (assuming the screen works fine).
It’s a very interesting and very impressive device, and it feels like a post from the future. But it’s also a sometimes uncomfortable reminder that we’re not living in the future yet.