Google will shut down its popular Hangouts Consumer service in 2020, 9to5Google has reported, citing sources aware of the product roadmap.
Hangouts was released as a replacement for GChat in 2013 by Google, but has been losing features in recent years as the company has stopped updating the app, and SMS messages removed.
However, Hangouts is still a prominent chat option in Gmail on the web and the app exists on the Google Play Store as well.
Google Hangouts is a communication platform developed by the company that includes messaging, video chat, SMS and Voice over Internet (VOIP) functions.
“Last spring, Google announced its pivot for the Hangouts brand use cases for business with Hangouts Chat and Hangouts Meet, so the writing has been on the wall for quite some time regarding the demise of the consumer app. Hangouts, “9to5Google reported Friday night.
Many reviews reportedly say that the Hangouts app is showing signs of age, bugs, and performance issues.
“As mentioned, Hangouts as a brand will live with Hangouts Chat and Hangouts Meet from G Suite, the former intended to be a team communication application comparable to Slack and the latter a video meeting platform,” the report adds.