After Apple and GoogleAmazon has reportedly added the option for users to choose whether they want their conversations with Alexa to be human-reviewed for quality control.
According to Bloomberg, Amazon will now allow users to opt for human review of their voice recordings. The new policy went into effect on Friday and
Amazon said it will update the information it provides to customers to make its practices clearer. Earlier this week, Apple temporarily disabled its Siri grading program, which allowed its contractors to hear even in private user conversations.
Representative image of Alexa.
Increased public and political scrutiny of data privacy practices has forced greater transparency on the part of Silicon Valley companies, with Google pausing reviews of audio recordings of its Google Assistant service for all purposes across all. languages, after a Dutch audio data leak.
Earlier this week, Apple acknowledged that its third-party contractors apparently listen in on its conversations to rate responses on various factors, such as whether Siri was activated by mistake or deliberately during a conversation or whether the response given by Siri for a particular query was appropriate. or not. .
The company also claimed that reviewers only listen to a small portion of the recordings. And only one percent of daily Siri activations are used for rating purposes. The recordings are reportedly not associated with an Apple ID.
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