Maria Montero

What is the Zero Human Intervention metro card and how …

The new zero human intervention card can also be customized (Source: Autope) After more than five months, the Delhi Metro Railways Corporation (DMRC) will resume its services from 7th September. Before the resumption of services, DMRC has introduced new smart travel cards that will be different from the ones millions of people have been using in the capital so far. Since there will be no cash transactions at any Delhi metro station due to the Covid-19 pandemic, zero human intervention cards will be used.

What are zero human intervention cards?

These cards offer an automatic recharge feature. Travelers will need to register the card in the Autope app (available on the Google Play Store) or on the website that will be linked to their debit, credit or UPI account. The reload function will be activated after the verification is done. As long as the balance on the card is less than Rs 100, it will automatically recharge once you tap on it at the front door to enter the platform. Travelers will be able to receive their cards at home. There will be an additional five percent discount on each recharge. It will also eliminate Value Added Machines (AVM) in metro stations.

Autope card customization

Autope cards can also be personalized. You can pay an additional Rs 150 to add your photo and name to the card. This can be done at the time of ordering the card. This can help you find your card if you lose it.

What will happen to my old card?

Your old metro smart card will be valid and you can also recharge it online. You will not be able to top it up with cash, as these counters will be closed. You can also upgrade to access the automatic recharge feature option. However, to activate it, you will need to visit the customer service of any metro station.Express Tech is now on Telegram. Click here to join our channel (@expresstechie) and stay up-to-date with the latest tech news.📣 The TecNoticias is now on Telegram. Click here to join our channel (@indianexpress) and stay up to date with the latest headlines

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