Did the message “DNS server not responding” just appear on your computer screen? Well, you should know then that it is unfortunately an error that usually affects us much more often than we would like.
For this reason, in these lines we want to show you what they are the steps you have to follow to solve the error The DNS server is not responding.
How to fix DNS server is not responding
The first thing you have to keep in mind if you want to solve this problem, is that first it is necessary to know what its causes are:
- The Internet service in our home or office is not working properly
- Problems with TCP / IP or DHCP services
- Antivirus is affecting this system
- The modem or router is malfunctioning
It is essential that we review each of these possibilities to end this operating problem, of course.
How to resolve TCP / IP and DHCP faults
We then begin with what can be the malfunction of TCP / IP and DHCP services, one of the main causes of these errors.
What you have to do in this type of case is to use a program that allows you to release the configuration of the Windows IP address.
Follow these steps:
- Press the Windows + R keys, type cmd and press Enter
- In the black window that will appear then type ipconfig / release and hit Enter
- Then type ipconfig / renew and hit Enter again
- At the end, restart both the router and the computer to apply the changes
If the problem persists, the error has to do with some other issue
Fix antivirus problems
We said at the beginning that certain antivirus also generate problems in these types of situations, since sometimes they may believe that our Internet connection puts us at risk, blocking access if you notice anomalies in a device.
In case you think that the problem comes from this side, then we recommend that you disable the antivirus for a moment, taking into account that most of them allow you to disable its functions for a minimum period of time, and then check if the error of the DNS server has been fixed.
Troubleshoot router problems
And last but not least we have the problems related to the router. You have to consider in the latter case that the DNS server errors may be caused there, due to modem failures or some specific failure.
Normally in these cases when you check the router you will notice that it is not working, but there are minimal cases in which it does work. In the latter, what you have to do is restart the reouter and check if the problem is solved. If not, you will likely need a new one.
