Netflix is the most important platform when it comes to enjoying audiovisual content via streaming, and in fact, it has millions of users in many of the countries of the world where it has a presence.
Thanks to this service, you will be able to watch series, documentaries and movies in a very fast and easy way. However, as with any other, we may find that it has operational problems, such as that the screen looks completely black.
Then, if your Netflix account screen looks black, all you have to do is keep reading.
Black screen on Netflix
The first thing you have to keep in mind in this regard is that black screen is a much more common problem than we would think as regards the Netflix accounts of users all over the world.
In this sense, there are two factors that we could consider the main ones when it comes to understanding this problem.
The first one has to do with Internet connection inconveniences. This problem does not allow us to use the app on a regular basis.
The second of them, meanwhile, has to do with the app might not be up to date, suffering a version-related error.
On the other hand, this error affects practically all the devices where we can run Netflix, including the following:
- Video game consoles
- Smart TVs
- Mobile phones
- Tablets
Fix Netflix black screen error
If on any of these computers you find that when you open the Netflix application the screen looks black, you must follow these steps:
Check the Internet connection of the device, for which you have to go to the Network Settings of the device. You have to forget the network you are connected to, connecting to a new network next. If you use a network cable, you have to disconnect and reconnect it. If the problem had to do with the connection, then it should be gone by now.
On the other hand, if the problem persists, you should uninstall and reinstall the app, as that can eliminate some of the problems related to the operation of the application. When done, the black screen error should never bother you again.
Have you been able to end the black screen problem on Netflix with this step by step?
