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How to configure Alexa to make calls, including emergencies

Alexa can't call 911 directly on its own, but it can use external hardware and skills from third parties to help you during a crisis. We explain how to set up Alexa and connect Amazon's Echo Connect device directly to a landline phone, making a 911 call possible.

Alternatively, some skills Alexa allows you to send alerts through various applications, including Ask My Buddy Y My SOS Family; However, it is essential to note that even with these skills The team has, they will not contact you directly with 911.

Call 911 with Echo Connect

A woman sitting in front of a white cabinet with the door open and connecting a cable to an Echo device while learning how to set up Alexa

Amazon's Echo Connect is an apparently flawed product in the Alexa family of products that the company no longer sells; However, if you have one hidden or want to buy one from a second-hand website like eBay, it could be the perfect solution. The Echo Connect was initially introduced as a small box that could be connected to your landline phone, allowing you to use your Echo devices as a speaker.

To set up Echo Connect, follow these steps:

  1. Plug your Echo Connect into a power outlet near your modem or phone jack.
  2. If you need to plug in a standard phone handset together with Echo Connect, use a splitter adapter in the phone jack to create two connections.
  3. Then, on your smart phone, open the Alexa app.
  4. Choose the menu configuration.
  5. Choose Add device, followed by Amazon Echo.
  6. Choose Echo Connect to finish the configuration.

Once the steps above are completed, you can request that your Echo devices call any landline or mobile phone number, including emergency service numbers such as 911. To make a call to 911 when Echo Connect is in place, gave: Alexa, call 911"

Get assistance with Skills from Alexa

Echo device on a red, blue and yellow colored checkered surface

Alternative methods can be used to get help that does not call emergency services directly. The skills from Alexa like Ask My Buddy Y My SOS Family They allow you to effortlessly contact other people in an emergency. In this example, we will show you how to configure the Ask My Buddy skill to use with your Alexa device. Remember that this does not communicate directly with 911 or the emergency services.

To set up your Ask My Buddy account:

A woman sitting in an armchair in the living room of a house and in front of a coffee table with a vase of flowers and an Echo device
  1. Visit to begin setup.
  2. If you don't have an account yet, click the button Check in.
  3. Fill out the application information, including your first name, last name, email address, cell phone number and password, to register.
  4. Once registered, you will be asked for your login information: enter your email address and password to log in to the service.
  5. At the top of the page, select the tab Contacts.
  6. Enter the new contacts you want them to communicate with when an alert is issued. Press the button Save Changes when you're done.
  7. Now you can log out of the service or close your web browser.

Now that you have created your Ask My Buddy account, we can add the ability to your Alexa device for easy access. Keep in mind that the free version of Ask My Buddy will only alert up to five contacts in English, and you are limited to sending 10 alert messages per month.

To set up Ask My Buddy with Alexa:

  1. Ask Alexa for the following: "Alexa, open the skill Ask My Buddy"
  2. Alexa will say that she has sent a notification to your application on the cell phone, take it and open the application.
  3. On the tab Start, there should be a card that says Action neededAsk my buddy – tap to continue.
  4. You will be asked to log into your account Ask My Buddy.
  5. Once you have linked your account, Alexa will see a notice that says: β€œAsk My Buddy has been successfully linkedβ€œ: Click the button Ready in the upper left corner of the screen.

Now that it has been configured Ask My BuddyYou can ask Alexa for help saying something like "Alexa, ask Ask my buddy Let me help"Or"Alexa, ask Ask mand buddy to communicate with Miguel" The service will now send a text message and call the contacts on your list to alert them to problems. It's best to talk to people involved beforehand about a system like this, so they know they should call 911 once they receive the alert.

How to ask Alexa to call non-emergency numbers

Person dressed in white shirt making a call with his cell phone

As another option, Alexa can call non-emergency numbers simply by asking you. Again, Alexa will not be able to call 911 or emergency services, but it can communicate with one of your contacts and connect via voice.

If your Alexa application has access to your contacts, you can say "Alexa, call Jaime”Or the name of the person with whom you wish to communicate. Finally, you can choose to ask Alexa to call a full number, such as "Alexa, call 201 867 5309"

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