A series of problems were reported some time ago by users about the performance of ROG Strix Radeon RX 5700-series graphics cards.
Several claims had to do with the overheating of these parts, which made this GPU overheat more than usual.
Asus took care of the problem and explained that AMD is taking action, such as telling manufacturers to mount a cooler using a force of 30-40 PSI, but that it will also be necessary to add new screws to increase the mounting pressure between 50-60 PSI, which allows the card to maintain cooler temperatures.
That is, basically the original screws were not tight enough to maintain the proper temperature.
According to the Asus studies, ?all ROG Strix Radeon RX 5700 series graphics cards shipped from January 2020 feature new screws that increase the refrigerator mounting pressure to 50-60 PSI, resulting in better transfer of heat from the GPU to the heat sink ?.
Also, the hardware manufacturer said they will give the repair warranty to all who request it.
?Of course, we are committed to supporting our customers. We would like to offer the same benefits of the new mounting screws to users who have already purchased a ROG Strix Radeon RX 5700-series graphics card.If you have one of these cards and wish to have it modified to use the new mounting screws, contact your nearest ASUS service center as of March 2020 and we will be happy to update for you. ?
The list of AMD graphics card series that have the problem:
ROG Strix Radeon RX 5700 XT Series
- 90YV0D90-M0NA00 (Universal)
- 90YV0D90-M0TA00 (Taiwn)
- 90YV0D90-M0CA00 (China)
- 90YV0D90-M0IA00 (India)
- 90YV0D90-MTAA00 (North America)
- 90YV0D90-M0AA00 (North America)
- 90YV0D90-M0NB00 (bulk package)
ROG Strix Radeon RX 5700 series
- 90YV0DD0-M0NA00 (Universal)
- 90YV0DD0-M0TA00 (Taiwn)
- 90YV0DD0-M0CA00 (China)
- 90YV0DD0-M0IA00 (India)
- 90YV0DD0-MTAA00 (North America)
- 90YV0DD0-M0AA00 (North America)
- 90YV0DD0-M0NB00 (bulk package)
That is an eye with this last warning that Asus gives: ?The continuous effects of the COVID-19 coronavirus outbreak (also known as 2019-nCoV) can affect the shipments of necessary components to local ASUS service centers. This period of time is an estimate and may change without notice. We appreciate your patience and understanding in this matter. ?