Motorola says CNET video is unreliable

Motorola says CNET video is unreliable

CNET recently showed in a video the "low resistance" of the Moto RAZR to the bending test, a test that implied that the device would not hold more than 27,000 folds without being damaged. Now Motorola has responded with a statement saying that the problem is to have used a machine whose design was not adapted to the RAZR, which will have damaged the hinge system.

Motorola: "a test that forces the hinge"

As we said in the previous article, CNET tried to use with the RAZR the same machine they had used for the Fold. This was not possible due to the different design of both, so it was modified to perform the test. Despite this, the mechanism remains the same and this is precisely the reason for the hinge failure according to Motorola.

In statements to AndroidPolice, the company states that the special shell design of the RAZR requires a test adapted to it. That is to say that the system used by CNET is not only not valid, but it will have forced the hinge, making this test inaccurate when subjected to undue stress.

Razr is a unique smartphone, with a dynamic shell folding system unlike any device on the market. SquareTrade's FoldBot is simply not designed to test our device. Therefore, any test that is run using this machine will place undue tension on the hinge and not allow the phone to open and close as expected, making the test inaccurate. The important thing to remember is that razr underwent extensive cycle resistance tests during product development, and the CNET test is not indicative of what consumers will experience when using razr in the real world. We have all the confidence in the durability of the reason

To show how the tests should be carried out, they have shown their own system on video, which more accurately simulates the closing and opening system that a user will use.

The truth is that between both systems there is a huge difference, it seems that the CNET is designed for a hinge more type FOLD or Mate X than for a terminal like the RAZR. If you look at the hinge of this is wider and is that the system is different, which causes the folding movement to change, slightly yes, but in 27,000 continuous folds it will subject the system to a tension that could damage it.

The policy is served, and we must see if someone is encouraged to build a machine like Motorola to see how many folds the RAZR endures with it.

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