Twitter has stated that it wants to be more transparent in the handling of its users' data, for which it has launched a new Privacy Center.
Admitting that “we have room for improvement” when communicating with its users on how to protect their privacy, the social network explained what the innovative resource is about.
Through the data protection officer, Damien Kieran, and the product manager, Kayvon Beykpour, the firm said the goal is to provide "more clarity on what we are doing to protect the information that people share with us."
The executives added that the Privacy Center is the key place that houses everything related to our privacy and data protection work: related initiatives, announcements, new privacy products and communication about security incidents. ”
The new instance also acts as a place to find and learn more about how the San Francisco-based company is working to keep its users' data safe, with information about what data they collect, how they are used and the privacy controls available.
"We believe that companies must be accountable to people who trust them with their personal information, and responsible not only for protecting that information but for explaining how they do it," Kieran and Beykpour added through the corporate blog.
Although it has always offered a level of privacy, by allowing people on its platform to create pseudo accounts and control who sees their tweets, the social network assumed that there are “teams throughout the company” that constantly work behind the scenes to protect privacy and user data.
Such work has three defined areas. First, it works to fix what it describes as "technical debt," where site problems arise, both related to privacy and security, as new features and services are created over older systems.
Second, it focuses on creating effective privacy in all the new products it launches. And thirdly, it strives to remain responsible to people who use the platform and trust the company to manage their data.
In a strategy towards greater openness to its community, Twitter has reported more background and security problems in the past two years. In early 2019, for example, I reported an error that revealed the tweets of the protected accounts, and months later I apologized after it was known that I had mistakenly stored the location data of some users.