Twitter has published a statement in the form of a long thread to address the ongoing discussion of its rules and policies that affect users of Indian minorities on the platform. The thread tried to ensure that the site is committed to inclusion and diversity, since it is essential for the effectiveness of its service.
The microblogging platform I fall under controversy He was recently accused of allowing caste discrimination and caste hierarchy. Several anti-caste activists and academics claimed that Twitter has been imposing restrictions on accounts belonging to minority groups in India.
This week there has been much debate about the perceived bias of Twitter in India. To be clear, whether it be the development of policies, product characteristics or the application of our Rules, we are impartial and do not take measures based on any ideology or political point of view.
– Twitter India (@TwitterIndia) November 7, 2019
"Voices from across the spectrum can be seen and heard on Twitter and we are committed to the principles of openness, transparency and impartiality," said the thread.
However, Twitter activists raised their voices against repression of voices based on their caste that became a campaign with the hashtag #JaiBhimJaiPeriyar. This hashtag marks the coalition of Jai Bhim, a popular Dalit slogan used as a reference to greet Bhim Rao Ambedkar and Periyar Erode Venkatappa Ramasamy.
Twitter states that the application of its "Rules" is carried out by a global team. The team is trained on issues that include religion and caste to provide the local context necessary for the proper evaluation to be carried out.
So, in summary, Twitter India does not take any comment seriously. There have been clear signs of being partial and it does not take this into account. This is an opportunity to make social networks soundly objective, but no.
– Surendra Vijen (@SurendraVijen) November 7, 2019
The online protests began after Twitter decided to abruptly disable Professor Dilip Mandal's account, who is also a consulting editor on a news website. Mandal had tweeted on Wednesday, which formed the basis of the hashtag #cancelallBlueTicksinIndia.
To address the problem about the verification process, Twitter said its public verification process is closed and only verifies public figures that are "active in public conversation."
Twitter users did not take this statement lightly and many had much to say about how the platform handled such problems.
Dear Jack, you must first tell everyone what the account verification process is, then there should be transparency throughout the process. Also, before giving someone a job on Twitter India, check their background and mentality correctly. @Jack #jaibhimjaipariyar
– Rajkumar Meena (@ rkmeena08) November 7, 2019
You can explain how it is that #sackmanishmaheswari that was in No2 in India. Trends disappeared from trend issues in minutes. And why the anti-Islamic or anti-hour caste remained a trend throughout the day even after massive reports of common users?
– The Hitman (@ TheHitm07855496) November 7, 2019
In ancient times, the Bahujans did not have access to many luxuries and facilities. Now, #CasteistTwitter follows that dark era of prejudice and cruelty. # TwitterIndiaisHomoHierarchicus
– Rajkumar Yadav (@yadavraj_adv) November 7, 2019
#mastodon is the answer … at least for now. If people who have big followers like @deepsealioness are strangled because they tweet against the right, it's time to leave Twitter. They have a different policy in India. Government Spoon!
– Khakhi Chaddi Twit… er India (@bonestrotter) November 7, 2019
You lost your credibility. The episodes of Jay Shah and Hegde abolished your reputation. @ Dilipmandal @ravindrapatwal @MajithiaManch
– Shahid Akhtar (@shahidakhtar) November 7, 2019
The thread ended with Twitter saying: "We are committed to serving an open public conversation in India and will continue to be transparent in our efforts."
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