Instagram is finally addressing a big problem on its platform: hacked accounts.
He says he is making a series of changes that will make it easier for people to regain access to a pirated account.
The update comes almost a year after it was first reported that a wave of strange stunts had hit Instagram users, leaving them with few resources to recover their accounts.
With the recently announced changes
They are currently being tested before a wider launch, Instagram will allow users to access their account recovery tools directly in the application, even if a hacker has changed their account information.
Then, when a person cannot log in to an account, Instagram will ask users to enter information associated with their account, such as their email address or phone number.
(Users can also access this through "need more help" on the login screen of the application).
It will send a verification code that you can use to access your account.
Instagram will also remove any other device that has signed into your account, so a hacker who has access to your email cannot use the recovery code.
This may seem quite simple.
But these changes address important problems with the recovery process of the previous Instagram account.
Because hackers often changed the email, phone number or username associated with an account, it could be incredibly difficult, if not impossible, for the account owner to navigate through the automated support system.
They have reported that Instagram has sent recovery emails to the address of their hackers, for example, or that they have inexplicably told them that they could not verify their identity even though they provided the requested information.
This caused some people to resort to more elaborate schemes, such as informing about a pirated account to impersonate or leave voicemails for Instagram support.
This new process makes such movements a thing of the past, since Instagram says its goal is to move the entire account recovery process within the application.
However, an Instagram spokesperson will continue to offer additional assistance to those who need it.
In particular, this new process will also apply to people whose accounts have been previously hacked and cannot recover access.
He says he is addressing another important issue often associated with pirated accounts: username stealing.
Because accounts that have short or original names are considered valuable and desirable, they often face a disproportionate amount of piracy attempts.
Hackers often change a username to get a new account or sell it in shady forums.
Now, Instagram says
That a previously used username will not be available to anyone else for several days to make it harder for hackers to steal valuable usernames.
(The company is not revealing exactly how long the names will be inaccessible to others, but a spokesman says it will be "several days").
While these changes are unlikely to stop piracy attempts, or the massive business of buying and selling stolen accounts, it could make the hackers' lives difficult, at least until they find new ways to bypass Instagram's policies.
But it should also give users more power to recover their accounts.