Adobe Systems Incorporated became the first company in the United States to strictly comply with the executive order of the Donald Trump government, which bans virtually all transactions and services between U.S. companies, entities and individuals in Venezuela.
The firm, responsible for the development of popular applications for audiovisual design and work such as Illustrator, Photoshop or Lightroom, affirmed that Venezuelan users will be prevented from accessing any type of software or services, even those that are free of charge, and will not have the possibility of making new purchases.
However, the company indicated that its customers will have a grace period, which expires on October 28, 2019, to download any content that has been stored by an Adobe account, through Creative Cloud, Lightroom, Document Cloud and Adobe Spark.
The United States imposed an embargo on August 5 on the state property of Venezuela on US soil, in addition to decreeing a series of restrictions to carry out commercial activities in the country governed by Nicols Maduro, which Donald Trump accuses of maintaining a prolonged usurpation of the power and violate human rights.
Adobe's interpretation is more radical than that adopted by other companies that also provide cloud services, such as Microsoft with Office 365, which continue to operate smoothly in Venezuela.
What Adobe now says
“According to Executive Order 13884, US companies are severely restricted in commercial activities within Venezuela. As a result, we are ceasing all activity with entities and individuals in Venezuela, as well as with those who otherwise meet the criteria of Executive Order 13884 or other sanctions regulations of the United States, ”the company initially said.
Obviously there is a debate about whether Adobe's decision to cut Venezuelan users is an excessive compliance with the executive order, since it is intended to impose sanctions on companies and non-ordinary citizens, but the most affected ended up being Venezuelan designers, They will have until October 28 to download any content in their accounts.
Based on this, and yielding to the pressure exerted on social media worldwide, an Adobe spokesman told The Verge: “We can confirm that Behance will remain accessible in Venezuela. And, at the end of the month, customers who bought directly from Adobe will be refunded. We are working with our partners on the same. We regret the difficulties this causes our customers. We will share more details on how our clients' operations and activities may be affected, as they become available.
Adobe also said to continue monitoring the development of the conflict between the governments of the United States and Venezuela. We will keep you informed with the development of this situation.
* Updated on 10/10/2019 by Milenka Pea.
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