The MacBook keyboard does not work as it should?Apple whatrepair for free for 4 years, from the date of purchase. The Cupertino company, in fact, hasextended the warranty extension programfor keyboards, which now literally includes all MacBooks with keyboards that use butterfly switches (or butterfly, if you prefer)
MacBook models entering this program
As you can read in thespecial page of the official websiteIn fact, the models involved are:
- MacBook (Retina, 12 inches, early 2015)
- MacBook (Retina, 12 inches, early 2016)
- MacBook (Retina, 12 inches, 2017)
- MacBook Air (Retina, 13 inches, 2018)
- MacBook Pro (13 inches, 2016, two Thunderbolt 3 ports)
- MacBook Pro (13 inches, 2017, two Thunderbolt 3 ports)
- MacBook Pro (13 inches, 2016, four Thunderbolt 3 ports)
- MacBook Pro (13 inches, 2017, four Thunderbolt 3 ports)
- MacBook Pro (15 inches, 2016)
- MacBook Pro (15 inches, 2017)
- MacBook Pro (13 inches, 2018, four Thunderbolt 3 ports)
- MacBook Pro (15 inches, 2018)
- MacBook Pro (13 inches, 2019, four Thunderbolt 3 ports)
- MacBook Pro (15 inches, 2019)
It is quite curious that the list also includes thenew MacBook Pro, filed on May 22, 2019, whose keyboards use materials that should further improve the resistance of the keyboards.
But the problem comes from far away and now it seems to be a condemnation for Apple's laptops: in June of last year,Apple admitted for the first timethat some MacBook models, made between 2015 and 2017, could have problems with the keyboard. The Cupertino company, therefore, had detailed the malfunctions of thefirst and second generation of butterfly-shaped keyboards.
Resurfaces a problem that seemed solved
On the other hand, the problemit seemed to have been resolved with the third generation of keyboards (present on the MacBook from 2018), which introduces a plastic membrane that should prevent dirt from depositing under the keys. However, despite the initial enthusiasm, Apple finally had to acknowledge thateven the last keyboards MacBooksometimes they have malfunctions.
With the Latest MacBook versions, just introduced, the Apple company said it had used anew type of material, which should further limit the problems to keyboards: despite everything, however, even the new 2019 models are included immediately in the warranty extension program.
Obviously, Apple is not sure that it has definitely solved the problem and offers all its customers free assistance: on the one hand, This is comforting for those who want to buy a new MacBook (With all the guarantees of the latest versions and free repair for 4 years) But, on the other hand, it makes us think that Apple has not yet managed to solve the problems with the butterfly switches.