Some units of MacBook Air from 2018 With 13-inch Retina display they present a defect in the motherboard and the replaced component at no cost. The problem was discovered by 9to5Mac in an internal Apple document and affects a "very small number" of laptops.
Apple has not publicly commented on the case. The company page shows only the battery removal of MacBook Pro as the most recent repair program. Officially, the air of MacBook 2018 It is eligible to replace the controversial butterfly keyboard, which may stop responding with the accumulation of debris under the keys.
In accordance with 9to5Mac, Apple's repair document sends technical assistance not to detail what the problem is – it just says that failure is the main logic board and relates the case to energy. On the Internet, some users complain that their MacBook Air 2018 simply do not connect, which may be related to this case.
Who has a MacBook Air of 2018 with one of the affected serial numbers you should receive an e-mail from Apple with instructions on how to request the free repair; If not, you need to take the laptop to an Apple Authorized Service Center (AASP) for verification. The exchange program will be valid for four years from the first date of sale of the product.
MacBook Pro already records 26 incidents with overheating
Last week, Apple started a global retirement program of certain lots of the MacBook 15 inch pro. On the occasion, the dimension of the problem had not been clear, but now it is known that about 460 thousand units have been affected.
The problem affects the battery.ManzanaIt says that the component can overheat and therefore cause a fire. According to the United States Consumer Products Safety Commission (CPSC, for its acronym in English), 26 incidents related to the defect have already been reported.
In five of them, users suffered minor burns. In another case, the user ended up getting intoxicated by smoke inhalation. In 17 incidents, there was a record of material damage.
The CPSC also reports that 432,000 MacBook Pro units are at risk.This number only refers to units marketed in the United States. In Canada, the entity estimates that another 26,000 MacBooks Pro need to go through retirement.So far, there are no estimates on other countries.
The change of the component is free, however, the procedure may take one to two weeks to complete.It is important to note that the other models of the line MacBook, As the MacBook from 13 inch and the MacBook Air, Do not be affected by the problem.