The Amazon Echo has become a popular smart speaker in many homes, thanks to its ability to play music, audiobooks, answer questions, control lights and be generally very useful.
However, there are some occasions when this harmonious relationship between device and user is broken due to small failures that may arise.
To restore the domestic balance, we have gathered solutions for the five most common problems that the owner of Amazon Echo You can find. Most of the time they are not problems with the devices themselves: it is simply a case of configuration change, or a good user error.
Why doesn't my Echo connect to my Wi-Fi network?
So that the Echo device can answer the questions, receive voice commands or transmit on streaming Any means, you need to be connected to the Internet.
If the problem had occurred after the device was already in operation, here are some things you can try.
The first is simply to restart Echo himself. To do this, disconnect the power cord for a few seconds and replace it. Sometimes this can clear up any confusion that may have occurred, as can also be done by turning the power off and on again. router
If you have changed your password recently, you will have to rerun the configuration routine, as described in the article linked above. A Echo Show (photo above) I will tell you if it is not connected to the wifi showing the symbol with a line through it.
Finally, there may be interference from other devices in the Wi-Fi network. Amazon suggests the following ways to alleviate this problem:
- Turn off devices you are not using to free up bandwidth on your network.
- Bring the device closer to the router and the modem if it is in another room or blocked by an object.
- Make sure your device is away from sources of possible interference, such as microwave ovens or baby monitors.
- (Optional) Connect to your 5GHz Wi-Fi frequency band router (if available). Many Wi-Fi devices only connect to the 2.4 GHz band. If several devices use this band in your network, the network speed may be slower. You can connect to the less congested 5GHz band to get a better range and less interference.
Why does Alexa show a red light and it doesn't work?
Amazon's voice assistant, Alexa, constantly listens to your commands, but if you see a red light on the top or a red ring (a red line on the screen of an Echo Show), it will become uncommunicative.
This is because the use of that particular color indicates that the on-board microphone has been deactivated. To turn it on again, press the button with the symbol of a microphone that has a line drawn through it. This should turn off the red light and make you talk to Alexa again.
How do I stop Alexa from blinking yellow?
Another thing you can see and wonder what is happening is when the ring of light around your Eco is blinking yellow. This is not a problem: it indicates that you have received a message in your inbox.
To delete this, you can check the Alexa application on your smartphone or say Alexa, read my messages.
How do I get Alexa to find the devices?
If you have trouble getting Alexa to connect to other smart devices in your home, you should follow these basic steps to see if they help you. First, it seems obvious, but it is always worth checking that the device in question works with the Amazon Echo range.
Quickly typing in Google the name of the device compatible with Amazon Echo should be enough to get out of doubt in this regard.
Next, configure the device according to the manufacturer's instructions. Make sure you are connected to the same Wi-Fi network as your Echo (otherwise it will not work), and then check for updates to the device.
Once this is done, open the Alexa application on your phone and select Add device in the menu. Then follow the instructions on the type of device you are trying to connect, making sure you complete the specific instructions offered for each particular brand and model. Hopefully this works.
Why does Alexa not play Spotify music?
From the first moment, Alexa does not offer Spotify as a music playback option. That does not mean that it is not compatible with the service, you just need to configure some things.
By default, Alexa tries to play songs from Amazon Music or My Music (any MP3 album that you have purchased or uploaded to your Amazon Music account).
In order for Spotify to be the default, you will need to have a subscription to Spotify Premium, as unfortunately the free version does not work on Amazon Echo devices.
Then you have to link it with the Echo in question. To do this, open the Alexa application and click on the three-line icon in the upper left corner of the screen.
From the menu that appears, go to Settings> Music, tap Link new service and select Spotify from the available options (now there is also Apple music, if you prefer).
Sign in with your account, tap Accept to allow Alexa to use the service, and you'll be told that the service is now linked. Finally, to use the service, be sure to add "in Spotify" at the end of the voice commands.
For example, 'Alexa, put Karol G on Spotify'. If you don't want to have to say 'in Spotify' every time, you just have to go back to the settings, tap on Default services and change the music of Amazon to Spotify.
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